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Customization of the Telecommunication Market Based on the Application of the Concept of Service Products

 

Abstract

The evaluation of the shape and dynamics of the principle indicators of the Russian telecommunication offerings market indicates the fulfillment of saturation kingdom of this marketplace and the exhaustion of good sized resources of increase. Given the presence of a complex of poor socioeconomic factors, the source of preserving the marketplace positions of telecommunication organizations is the customization of the offerings offered. For this purpose, the idea of the service merchandise may be applied, related to the inclusion of the additional, accompanying and spinoff services into the customer support package. The stipulations for the application of the idea of the provider product inside the telecommunication area are the availability of the multiattribute properties and interdependence of factors in the made from that discipline. On the telecommunication market we will remember three kinds of carrier merchandise. Customization of the Russian marketplace of telecommunication services is achieved thinking of its strong state protectionism, which is conditioned via the strategic importance and the high social significance of the telecommunication industry. Saturation of the marketplace in the situations of oligopoly and class of consumers stimulate the telecommunication businesses to include in their market provide the carrier products of all three sorts. @ Read More kexino1403 lizahadon      

Keywords

Author Information

Natalia V. Vasilenko*

Alexey J. Linkov

*Address all correspondence to: nvasilenko@mail.Ru

1. Introduction

The economy and the society of the twenty-first century are functioning within the conditions of the rapidly developing telecommunication technologies. Their ubiquitous utility speeds up the economic development, contributes to higher residing standards and welfare of the population, and creates new assets of competitive benefits for the businesses, industries and national economies in wellknown.

In the modern-day conditions, the telecommunications enterprise belongs to one of the maximum strategically critical sectors of the Russian financial system, appearing the infrastructural characteristic of making sure the needs of society inside the transmission of diverse kinds of information. Advanced development of the telecommunications is a prerequisite for growing of the enterprise infrastructure and the favorable situations for funding attracting, for solving of the employment issues.

“The Concept for the Development of the Telecommunications Services Market in the Russian Federation” (http://www.Inforeg.Ru) identifies the principle segments of the telecommunication services market:the cell conversation offerings, leading in the total extent of telecommunication offerings and characterised by means of a high degree of opposition in the conditions, on the one hand, of the steady boom of the number of Russian mobile subscribers (1.5–1.Eight times in step with yr) and, on the other hand, a regular decrease of the tariffs for the corresponding services;the nearby smartphone services, whose operators pay attention their efforts on the attracting of the most solvent customers, presenting a wide variety of modern services;lengthy distance and worldwide telecommunication offerings which can be monopolized through Rostelecom in Russia, but the operators of other verbal exchange networks can use a few elements of the infrastructure of this employer;the records transmission services (inclusive of the Internet), growing most swiftly in comparison to other segments of the telecommunications market in terms of subscribers boom and infrastructure improvement.

The cell communique services, leading inside the overall extent of telecommunication offerings and characterised through a high degree of competition in the conditions, on the only hand, of the constant increase of the range of Russian cellular subscribers (1.Five–1.8 times per yr) and, on the other hand, a consistent decrease of the tariffs for the corresponding services;

the local telephone offerings, whose operators listen their efforts at the attracting of the maximum solvent customers, supplying a wide variety of modern-day offerings;

lengthy distance and international telecommunication offerings that are monopolized through Rostelecom in Russia, but the operators of different verbal exchange networks can use a few elements of the infrastructure of this employer;

the records transmission services (which include the Internet), growing most unexpectedly in comparison to other segments of the telecommunications marketplace in phrases of subscribers growth and infrastructure development.

The Russian marketplace of the telecommunication services reached a extent of 1672.0 billion rubles by means of 2015. According to facts in Table 1, the percentage of the cellular communication offerings inside the overall quantity of telecommunication services increases from 25.Five to 34.5% within the duration of 2000–2015, regularly replacing the services provided with the aid of constant telephones (from 53.9 to eleven.7%, respectively). Even more without a doubt, this fashion became manifested for offerings rendered to the populace, for which the proportion of the cell verbal exchange services elevated from 26.6 to fifty four.Eight%, and the percentage of constant verbal exchange decreased from fifty eight.6 to 9.8%.

Table 1.

The Structure of the Russian telecommunications offerings market with the aid of main segment (the share in overall volume, %).

Source: Calculated through “Transport and Communications in Russia”. 2016: Stat.Sb./Rosstat. – M., 2016. – 86 p.

At the same time, the share of the cellular communique offerings has declined over the last five years inside the overall quantity of telecommunication services from forty three.8 to 34.Five%, being replaced with the aid of Internet-primarily based statistics services, whose share indicates constant boom, attaining sixteen.1% by means of 2015.

It should be cited that over the past 10 years, the telecommunications market in Russia has reached its saturation. This system became because of two fundamental situations.

First, with the aid of the stabilization of the market shape in phrases of the primary sorts of customers (see Table 2).

Table 2.

The structure of the Russian market of the telecommunication services via principal forms of consumers (percentage in total volume, %).

Source: Calculated through “Transport and Communications in Russia”. 2016: Stat.Sb./Rosstat. – M., 2016. – 86 p.

Second, via stabilization of the number of cellphone sets of the general public switched cellphone network and mobile cellular subscribers (see Table three).

Table three.

The extent of smartphone units of public smartphone community and cell cellular subscribers in Russia (on the stop of the year, according to 100 population).

Source: Compiled by “Transport and Communications in Russia”. 2016: Stat.Sb./Rosstat. – M., 2016. – 86 p.

The protection of the described developments in 2016–2017 is confirmed with the aid of the outcomes of a look at carried out by means of the Analytical Research “Russian Telecommunications Market–2017. Preliminary Results” made by Agency TMT Consulting (http://tmt-consulting.Ru). In this look at is the subsequent increased structure of the telecommunications offerings marketplace supplied: cell communications–55%, Internet get admission to–12%, postal services–10%, constant telephony–8%, pay TV–5%, inter-operator services–four%, others–6% .

At gift, the primary providers of telecommunications services may be divided (with a few degree of conventionality) into two businesses, differing by means of the technologies used and by the set of telecommunication offerings provided (Table four). @ Read More oneloopmarketing1403 aidasinc1403     

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